Trouble Shooting Guide

We have put together some of the common vaping problems and how to solve them 

If you’re a regular vaper, it can be a bit frustrating when all of a sudden something doesn’t work, vaping should be an enjoyable experience, so in this section we try to remedy the most common problems. The majority of vaping problems are an easy fix and you don’t need to be an expert to follow our easy ‘How to Guides’.

Check this list the next time you run into problems with your vaping device, and quickly get back to enjoying your vape.

Why won't my vape switch on?

First, check that the battery actually has power in it first. The majority of vaping devices will have an indicator light that flashes when you try and switch it on and there’s no power left. Second thing to check is whether or not the tank (clearomiser) is properly screwed onto the battery. The tank needs to be fitted correctly, otherwise the circuit will not be complete, resulting in a vape that won’t switch on. If you’re finding your vape isn’t holding charge anymore and you have a mod with the batteries they may have run their course - typically you can expect lithium batteries to last around 18 months before they won’t hold enough power anymore and you’ll need to get some new ones.

My OLED screen is blank and won't turn on

First check if the mod has been put into stealth mode, some of the top end vapes have an option within the menu to allow you to vape in ‘stealth mode’ without the screen lighting up (used when vaping where you shouldn’t be). If your mod has this option, click the fire button 3 times to enter the menu and turn stealth mode off, hopefully this has cured the problem. If not - Check to see if there is a firmware update available for your mod. Is it possible that your vapeing device has been left in strong sunlight, as this can effect the screen, just as leaving a mobile phone in strong sunlight, returning your vape into a cooler area, once cooled may return to normal. If none of that worked it may be that your vape has developed a fault and is boroken. If your vape is still under warranty, return it to your supplier. If you purchased it from us, you can return it using our returns form.

My vape is leaking e-liquid?

My Vape is Leaking E-LiquidLots of problems  cause leaks, from devices not being screwed on properly, to your tank being overfilled. Check these two things first. Have you have overfilled your tank and it’s travelled down the air vents, if this is the case, disconnect the tank from the battery, open it all up and let it drain, then blow through the tank and drip tip to get rid of any excess. Reassemble it again and put less juice in this time, ideally you want to leave a bit of a gap at the top of your tank, just make sure you’ve put enough in to cover the holes next to your coil. If your vape is assembles together properly, the next thing to check is that there is no damage to either the tank itself or around the drip area. Is it possible that your vape has either been left in a hot area? allowing the e-liquid to thin or that your vape has been stored horizontally, you should ensure that your vape when not in use is stored upright.

I’m not getting enough of a throat hit when I vape

First thing is to check the VG/PG ratio of your e-liquid - PG is the ingredient that provides throat hit so, if you’re not satisfied, you may want to switch to an e-liquid with a higher PG content. If you are not sure how the VG/PG ratio works, take a look at our E-Liquids Know How Guide.  The next thing to look at is the level of nicotine e-liquid that you are currently using, the higher the freebase nicotine level is the bigger the throat hit. If you’re an ex-smoker making the switch to vaping, you might need to go for a higher nicotine level to get the right fix. Freebase Nicotine and how it is measured as well as how Nicotine Salts can help are covered in the E-Liquids Know How Guide. The flavours of your e-liquid also contribute to the level of throat hit that you will experience – menthol and citrus flavours deliver more of a throat hit than their sweeter counterparts. If you have tried these possible solutions and still not getting the hit you want, maybe it’s time to invest in a more powerful vape with a controllable wattage.

I’m feeling a little nauseus when I am vaping

Feeling light headed whilst vaping

If you are giving up smoking to start vaping it can take a little while for your body to adjust to receiving it’s nicotine fix through a vapour made from the burning of a liquid. This does not mean that vaping is not a suitable alternative to smoking, it just means that you need to tweek your levels of nicotine. If you are experiencing the throat hit of nicotine when you inhale but you feeling a little light headed, this may mean you need to drop your nicotine levels down slightly. If you are not a vaping newbie, but have switched from a standard tank to a sub ohm vape, the power you’re dealing with is a lot higher so if you’re still on a 6mg strength, you’ll be feeling it a lot more than you used to. More on nicotine levels here – E-Liquids Explained.


I’m not getting enough flavour from my e-liquid

Not getting enough flavour from my vapeAssuming that this is a new thing from your usual vape and/or e-liquid there are a few things to look at. Firstly the coil, is the coil getting a bit old and due to be replaced. A well used coil will not provide as much flavour as a newly inserted coil. If it’s down to the coil you would probably be noticing a decrease in vapour production, even on a fully charged vapeing device. The second thing would be the liquid itself, if it’s a new liquid there a few possibilities. This is where the VG/PG balance comes into play, the higher the PG level, the more flavoursome the e-liquid. If your usual goto e-liquid is a 50VG/50PG combination and you have chosen a 70VG/30PG ratio this time, you will of course experience less taste, but increased vapour. It’s also worth bearing in mind the quality of your e-liquid. As you have probably noticed there is a distinct difference in the costs of some e-liquids, as they say there is a reason some things are cheaper than they should be. Buying from a reputable supplier, with reputable brands you are ensuring a safe, quality, flavoursome product. The other two reasons are the voltage and airflow set up of your device – the higher the power, the stronger the taste. If you have a variable power vape, turn it up for a stronger flavour. The airflow if restricted will lesson the flavour taste, increase the air flow of your device for a stronger flavour.

I’m not getting enough vapour from my vape

I'm not getting enough vapourIf you’re used to being able to fill the house with clouds but are only producing wisps of vapour now, check that you have enough liquid in your tank. If all is good there, next would be to check your coil, as with lack of flavour the coil, if burnt out will also prevent you from producing those large vapour clouds. A heavy user would expect to change their coil every week or two. The next thing to check is that the connections are all clean and your vape is charged. If all the vape maintenance has been checked, it could be the e-liquid you are currently using. If it’s the massive clouds of vapour that you are after, you will need to ensure that you are using the right ratio e-liquid. The higher the VG content, the larger the clouds, a 70VG/30PG or 80VG/20PG ratio are the most popular for mammoth clouds.If you have adjustable vents on your tank, open those as much as they can go - the more air flow you have the more vapour you’ll be able to produce, with this you’ll probably want to crank up the voltage a little as well.

I’m getting a burnt toast taste when I vape

Burnt taste when i vape

If you have experienced that ‘burnt toast’ taste, when vaping you will know exactly what we are talking about. This can occur when either the e-liquid is stuck in the coil for too long, before it is drawn through the drip tip and onto your taste buds or that the coil in burning too high.This can be easily rectified by following these tips, firstly check the voltage and air vents of your vape, try dropping the voltage a littile to decrease the heat in your tank and open up the air vents to increase the air flow across your the coil, which will help carry your clouds through your vape quicker. If none of the above have helped, it could be that the coil has come to it’s end and needs replacing, a heavy vaper would expect to change the coil every week or two. It is important when changing the coil that you prime the coil first, to prime your coil just add a few drops of e-liquid to the cotton, let it settle for about 10 minutes before taking your first draw. Priming your coil before use should be done every time, but is especially important to do when sub-ohm vaping, sub-ohm coils are larger and more powerful. Take a look at our Looking After Your Vape guide for more information.