Delivery Information

The safety of our staff and customers is our top priority, so we’re working around the clock to make sure that you can get your orders as quickly as possible whilst keeping deliveries safe. Our same day dispatch time is now 2.30pm.

While we work to keep everyone safe, we expect there be some delays to deliveries - we appreciate everyones patience during this time. You’ll be able to see all delivery options available to you at the checkout.

FREE UK shipping on orders over £25 - Same day dispatch if placed before 2:30pm weekdays

Shipping options at check-out

 

Royal Mail Tracked 48

  • Usually 2 working days but allow up to 7
  • Deliveries Monday to Saturday
  • Tracked service with safe place option
  • FREE on orders over £25
  • £3.95 for orders under £25

 

The Tracked 48 delivery signed service has an estimated delivery time of between 2-3 working days from despatch. A signature is required SMS and/or E-Mail Tracking Notifications. Customers living in remote locations such as the Shetland Islands may experience slightly longer delivery times. If you are not available to receive your order when delivery is attempted, you will be left a card with direction of how you can obtain your goods. This service is offered free of charge to any UK customer spending £25 or more. Our order cut-off point for this service is 2.30pm (UK time), Monday to Friday (excluding public holidays) All delivery timescales are approximate and subject to availability.

 

Royal Mail Tracked 24

  • Guaranteed next day 
  • Deliveries made every day
  • Signature required, or safe place option available without
  • £6.00 for orders under £25
  • £3.00 for orders over £25

 

The Tracked 24 delivery service has an estimated delivery time of between 1-2 working days from despatch. Customers living in remote locations such as the Shetland Islands may experience slightly longer delivery times. If you are not available to receive your order when delivery is attempted, you will be left a Royal Mail card with direction of how you can obtain your goods. Our order cut-off point for this service is 2.30pm (UK time), Monday to Friday (excluding public holidays) All delivery timescales are approximate and subject to availability.


International Shipping

At present, we are unable to ship internationally.

 

Additional Information

All delivery timescales are approximate and subject to availability. At peak times, especially around Christmas and Public Holidays, and during bad weather, deliveries may take longer than anticipated to arrive. We will provide tracking numbers for the relevant delivery service used. Although we will assist you in any way we can, we cannot be held responsible for any delays experienced, we offer no guaranteed delivery times and do not refund postage fees for late deliveries.

Please ensure that your delivery address details are correct, as we will not replace or re-send any order at our expense if incorrect details have been supplied by you. We may at our discretion, upgrade the postage option for orders of significant value or heavy items, we will not charge you any extra postage fees for this. We may provide your telephone number and/or e-mail address to the nominated courier for tracking purposes and for them to notify you of an approximate delivery time.